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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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rick rodrigues

December 1, 2023

5  out of  5 rating by rick rodrigues
"Called. Got answers, went to the office, she took care of everything. Total satisfaction! She's great!"
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Teresa Horner

September 17, 2023

5  out of  5 rating by Teresa Horner
"Hope Chu-Hing is amazing, and will always get the "follow-thru" of the job done! She even met with me on a Saturday morning, because my work schedule won't allow me to reach Hilo in time her office closes. Hope was clear, concise, professional and patient. I feel extremely blessed and super lucky to have found her."
Profile photo of Jon1973 Jon1973

April 12, 2023

5  out of  5 rating by Jon1973
"State Farm Insurance is one of the best insurance companies in Hilo very friendly and help very helpful her name is Hope"
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Kelsie Chang

February 7, 2023

5  out of  5 rating by Kelsie Chang
"Hope Chu-Hing has been my insurance agent since 2016. Chris referred us to this agency and it was the best decision I ever made. Chris & Hope have always took the time to explain the coverage details with me. They've either sat with me numerous times to compare other rate quotes or helped me over the phone. I recently got into an accident and Hope took care of it all for me. This insurance agency is always responsive, friendly, and provides excellent professional & personalized service that you won't get anywhere else. Hope truly cares about her customers! I will highly recommend her agency to my family and friends."
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January 4, 2023

5  out of  5 rating by B P
"Worked with Hope and the team for years. Best State Farm agent I’ve ever dealt with. Would highly recommend!"
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Brian Andrade

September 15, 2020

5  out of  5 rating by Brian Andrade
"Excellent service."
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Abraham Boling

April 7, 2020

5  out of  5 rating by Abraham Boling
"Hope is a 5 star agent, hands down. Always responsive, provides professional and personalized service that is very hard to find. Would definitely recommend her to anyone in Hawaii."
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Gheeza McGhee

January 17, 2020

5  out of  5 rating by Gheeza McGhee
"We recently started working with Hope Chu-Hing as our insurance agent. Choosing her agency to provide and manage our insurance needs is one of the best decisions I’ve ever made! “That is a big statement” but it is based on very big results. She is very knowledgeable about all aspects of the services she provides and presents those services with professionalism and dedication! The most influential factors motivating me to write this review is that she really listens! Also her follow up is very thorough and timely. I WILL definitely recommend her agency to my family and friends!!! Hope is a true professional serving our community with integrity and Aloha!!!"
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Anthony Kaluhikai

January 11, 2020

4  out of  5 rating by Anthony Kaluhikai
"Great day too but insurance . With one awesome agent ."
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December 11, 2019

5  out of  5 rating by Nellie
"First-time home construction and had no idea what I was looking for in an insurance policy or an agent. Found Chris through a referral from a friend and definitely left more informed and with a great policy rate. Chris took the time to explain all the coverage details to me, break down what the coverage means, the value of the protection that State Farm has to offer, and even sat with me to compare other rate quotes I had received from others agents. I feel much more comfortable knowing exactly what I’m covered with and would highly recommend Chris for your homeowner policy needs."
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Garrett Collins (Nu'u Computers)

November 5, 2019

5  out of  5 rating by Garrett Collins (Nu'u Computers)
"Hope really cares about her customers, and is a great resource for all your insurance needs. I had her check out my car insurance and homeowners insurance and was certainly pleased with the results!"